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Exchange Policy – Premium Leather Street
Effective Within 30 Days of Delivery
At Premium Leather Street, your satisfaction is our top priority. That’s why we offer a flexible exchange policy, allowing you to request an exchange within 30 days of receiving your order.
✅ Eligibility for Exchange
To be eligible for an exchange, items must:
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Be unused and in their original condition
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Include all original tags and packaging
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Be securely packed to prevent damage during return shipping
🔁 Exchange Process
If you receive a damaged, defective, or incorrect item due to our mistake, we will process the exchange at no additional cost.
If you're requesting an exchange due to personal preferences—such as size, color, or style—a $24.99 shipping fee applies. This covers both the return and reshipping costs.
📩 How to Request an Exchange
To start the exchange process:
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Email us at support@premiumleatherstreet.com
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Include your order number and a brief explanation of the item you'd like to exchange
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Our team will provide detailed return instructions and guide you through the next steps
📝 Important Notes
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We cover all costs for exchanges resulting from our error or defective items
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For voluntary exchanges, the customer is responsible for the $24.99 shipping fee
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All exchange requests must be initiated within 30 days of delivery
If you need any assistance, we’re here to help!
📧 Email: support@premiumleatherstreet.com
📞 Phone: (786) 941-8103
🌐 Visit: www.premiumleatherstreet.com
Thank you for choosing Premium Leather Street – where quality and service go hand in hand.